Privacy Policy

Last Updated: [30-08-2025]

At Terawide Network (“Terawide,” “we,” “our,” “us”), your privacy is not just a compliance requirement—it’s a commitment to building digital trust.

This Privacy Policy explains how we collect, use, share, and protect your information across our ecosystem, including TWIITR Labs, TWIITR Media, Themafy, and future SaaS platforms.

1. Our Privacy Commitment

🔹 We believe in responsible innovation.
🔹 We practice data minimization—only collecting what’s necessary.
🔹 We ensure compliance with global standards (GDPR, CCPA, Indian Data Protection Bill).
🔹 We design with security-first, privacy-by-default principles.

2. Information We Collect

We may collect the following types of information when you use our websites, products, and services:

  • Personal Information: Name, email, phone number, company details (only when provided by you for sign-ups, demos, purchases).
  • Technical Information: IP address, browser type, device information, operating system.
  • Usage Data: Pages visited, time spent, features used, clickstream data.
  • Payment Data: Processed securely through trusted third-party providers (e.g., Stripe, Razorpay, PayPal).
  • Cookies & Tracking Technologies: For website performance, analytics, and personalization.

3. How We Use Your Information

Your data is used to:

  1. Deliver and improve our products & services.
  2. Personalize your experience across our platforms.
  3. Provide customer support & respond to queries.
  4. Send newsletters, product updates, and promotional materials (only if opted-in).
  5. Conduct research, analytics, and performance measurement.
  6. Ensure security, fraud prevention, and legal compliance.

4. How We Share Information

We do not sell your data. Your information may be shared only with:

  • Trusted Partners & Vendors: Payment processors, analytics providers, hosting services.
  • Legal & Regulatory Authorities: If required by law, court order, or enforcement agencies.
  • Corporate Transfers: In case of mergers, acquisitions, or restructuring under Terawide Network.

5. Data Protection & Security

  • All data is transmitted via SSL encryption.
  • Regular security audits and vulnerability assessments are conducted.
  • Role-based access control ensures only authorized personnel can access sensitive data.
  • Data is stored in secure, compliant cloud environments (AWS, Azure, or equivalent).

6. Your Rights

Depending on your region (EU, US, India), you may have the right to:

  • Access, update, or delete your personal data.
  • Withdraw consent for marketing communications.
  • Request a copy of your data in a portable format.
  • Lodge a complaint with relevant data protection authorities.

To exercise your rights, contact us at privacy@terawide.xyz.

7. Cookies Policy

We use cookies to:

  • Improve site performance.
  • Analyze traffic and user behavior.
  • Provide personalized experiences.

You can manage cookie preferences through your browser settings. To review the detailed cookies policy – Click Here

8. Data Retention

We retain personal data only as long as necessary for:

  • Service delivery.
  • Legal and contractual obligations.
  • Security and fraud prevention.

9. Children’s Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal data from children.

10. Policy Updates

We may update this Privacy Policy to reflect changes in:

  • Laws and regulations.
  • Our practices, services, or technology.

Updates will be posted with a “Last Updated” date.

11. Contact Us

For questions, concerns, or requests related to this Privacy Policy:

📧 privacy@terawide.xyz
đź“Ť Teratree Network Pvt. Ltd. (Legal Entity)